Support
Common questions
My demo ended — is my work gone? No. Your courses, files and results stay on your device. Assistant features unlock again if your access is extended or you subscribe at launch.
SKTA says it cannot confirm my access. SKTA needs an internet connection at start-up and every 15 minutes to confirm that your installation is approved. Reconnect and choose Check again. Nothing you saved is affected.
I changed phone or reinstalled SKTA. Each installation is approved separately. Enter the same email address; your demo time continues from where it was.
Why is the first task slow? The AI model loads into memory the first time (up to a minute on older devices). Grading many essays or writing long exams can take several minutes, and SKTA shows the progress.
Is my students' work uploaded? No. The AI runs on your device. See the privacy notice.
Contact us
For help, institutional quotations or questions about the beta, email skta.klyra@gmail.com or send a message below. We reply by email.